CLIMB Works Smoky Mountains in Gatlinburg, TN

How old do I have to be to participate?
Guests must be at least 7 years old to participate. Guests must also be at least 70 lbs to ride. If guests are 7+ but under 70 lbs, they may be asked to ride tandem with a guide. Please inform us of any lighter participants in your party upon making the reservation so we can make arrangements.

Participants must be at least 15 years old to zipline without having an adult accompany them on the tour. Participants ages 7-14 must have an adult go on the tour with them.

What is the maximum height and weight?
Guests standing 5'10" and over may not exceed 270 lbs. Guests standing under 5'10" may not exceed 250 lbs. No one over 6′ 8″ can participate.

What do I wear?
Guests are advised to dress for the weather. Up in the mountains, it can be a bit chilly. Comfortable clothing is recommended. Short shorts, loose jewelry, and baggy clothes are not recommended. Rain can come and go very quickly so also wear clothes that you don’t mind getting a little wet.

Closed-toed shoes are required to participate. Chacos, Five Finger shoes, sandals, etc. are prohibited.

What is the level of physical activity for the zip lining?
We recommend you be in moderately good health and be able to stand on your feet for 3 hours, as well as comfortable walking half a mile on even terrain. We strongly discourage from participating anyone that has recurring injuries, recent surgeries, or difficulty lifting your legs to your waist.

Those who cannot participate include:

• Those that are pregnant.
• Those who suffer from medical conditions that require immediate attention.
• Those with existing or recurring injuries or have recently had major knee, back, or leg surgeries.
• Those under the influence of drugs, alcohol, or anything else that impairs judgment.
• Those with serious mental or physical handicaps or disorders that would not enable them to complete the mental and physical tasks that happen throughout the tour.

Will I need to “handbrake" while zip lining?
No. You will not be required to “handbrake.” You will also not be required to drag yourself over spans of cable. Our carefully designed course, innovative brake, and expert staff will take care of you from start to finish. You just have to worry about having a great time.

Do I need to sign a waiver?
Yes. Everyone must sign a participant form and waiver. Those under the age of 18 must have a parent or legal guardian sign the participant form.

Is smoking allowed at CLIMB Works?
No. Smoking is not permitted once you get into the harness.

Can I bring a camera?
Yes, as long as it is secured with a strap. We do not allow unsecured items that can fall out while ziplining. This is for the safety of those working or traveling under our zip lines and platforms.

Do tours operate in the rain?
Yes. Tours operate rain or shine. The Smoky Mountain eco-system comes alive during rainfall and is an exciting place. Ponchos are available upon request. We do not, however, operate in thunderstorms or extremely high winds.

Are lockers available?
Yes. Small lockers are on-site to hold your keys and small items. Everything else must be left in the car. If you choose to take your phone and keys with you on the tour, items must be secured. CLIMB Works is not responsible for lost items.

Can I watch my friends/family zipline?
The course is set up over 60+ acres. Due to the nature of the course, you will not be able to watch friends and family go through the course.