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Crowne Plaza Hotel Dallas Downtown, an IHG Hotel in Dallas, TX

1015 Elm Street • Dallas, TX 75202

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Based on 191 reviews

INSTANT CONFIRMATION

NO SERVICE FEES

The 9th-floor rooftop swimming pool has shut down for the season. While the pool deck remains accessible, the actual swimming pool won't be available for use until late April 2024.

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Overview

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is a pet-friendly hotel located in the heart of Dallas. This hotel features a heated, rooftop outdoor pool and a 24-hr business and fitness center. Enjoy your stay while connected to free WiFi.

up to 4 people

Good To Know

Minimum age to check in is 21.
Pet-friendly rooms subject to fees and availability. See FAQs for details.
Keep your work out routine in the hotel's fitness center.
Relax and enjoy city views from the rooftop pool and deck.
On-site 24-hour business center
Located 3 blocks away from Main Street entertainment District and 4 blocks from The AT&T Performing Arts Center.
House of Blues Dallas is less than a mile away.
Dallas Convention Center is within a short walking distance from the hotel.

24 Hour Front Desk
Business Center
Elevator
Fitness Facilities
Handicapped Access
Bar/Lounge
Meeting Facilities
Non-Smoking Rooms
Outdoor Pool
Pet Friendly
Restaurant on Property
Room Service
Internet Access in Public Areas (free)
Wedding Services
Valet Parking
Concierge Services
Parking (surcharge)
Smoke-free Property
Beach/pool cabanas (surcharge)
Beach/pool sun loungers

Description

Check-In: 3:00pm Check-Out: 12:00pm

Within minutes of popular Dallas attractions such as the JFK Memorial, Crowne Plaza Dallas Downtown features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk.

Crowne Plaza Dallas Downtown also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues Dallas and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.

Minimum age to check-in: The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Pet Policy Pets are welcome. Guide dogs and service animals are permitted, while domestic service dogs weighing up to 30 lbs. are also welcome with a daily fee of $40 and a refundable deposit of $75 due at check-in. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

Parking Information At Crowne Plaza Dallas Downtown, self-parking is available for a daily rate of $20.

All fees mentioned are subject to change without prior notice and applicable taxes.

Promotional Images (21)

Business center complete with two computers.

Fitness room with cardio equipment and weights.

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is located at 1015 Elm Street • Dallas, TX 75202

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Frequently Asked Questions about Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

What is the minimum age to check-in?

The reservation holder must be at least 21 years old to check in and is required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

What time are check-in and check-out?

Check-in is at 3:00 pm and check-out is at 12:00 pm.

Does the hotel serve a complimentary breakfast?

No. Breakfast is available for a fee.

Is WiFi access accessible?

Yes. Complimentary WiFi access is offered to hotel guests.

Is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel pet-friendly?

Pets are welcome. Guide dogs and service animals are permitted, while domestic service dogs weighing up to 30 lbs. are also welcome with a daily fee of $40 and a refundable deposit of $75 due at check-in. Please notify the hotel directly prior to your arrival date if traveling with a pet. Pet-friendly rooms are limited.

Can I reserve a smoking room?

No. The hotel is 100% smoke-free. Guests caught violating this policy are subject to an additional fee.

Does the hotel have a pool?

Yes. Guests can use the hotel’s heated rooftop outdoor pool during operating hours. The 9th-floor rooftop swimming pool has shut down for the season. While the pool deck remains accessible, the actual swimming pool won't be available for use until late April 2024.

Is parking available?

At Crowne Plaza Dallas Downtown, self-parking is available for a daily rate of $20.

Does the hotel have accessible rooms?

Yes. Should you require an accessible room, please make note of this on your reservation.

How far is the nearest airport to Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Dallas Love Field Airport is the closest airport with a distance of approximately 8.5 miles.

What are the attractions nearby Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Below are the top attractions near Crowne Plaza Hotel Dallas Downtown, an IHG Hotel and their approximate distances: - Perot Museum of Nature and Science 0.7 mile - Dallas Museum of Art 0.6 mile - African American Museum 2.7 miles - Dallas Zoo 3.4 miles - Meadows Museum 4.9 miles - George W Bush Presidential Library 4.9 miles - Dallas Arboretum 6.4 miles - Museum of Biblical Art 7.1 miles

What accessible features does the hotel offer?

The hotel provides accessible accommodations, including wheelchair-accessible rooms and ADA-compliant routes with features like accessible door locks, grab bars, and tall toilets. Amenities include grab bars in tubs, portable bathtub seats, handheld showers, and accessible controls. Parking offers 15 wheelchair-accessible spaces, self-parking, and ramp access to key areas like the hotel bar and restaurant. Public areas, including the entrance, registration desk, toilets, and business center, are fully accessible with ADA-compliant lifts. For hearing accessibility, the hotel has close-captioned TVs, amplified telephones, and visual alarms. Vision accessibility features include Braille signage and audible alarms.