Madame Tussauds San Francisco & The San Francisco Dungeon Combo in San Francisco , CA

Can I bring food or drink into Madame Tussauds or the San Francisco Dungeon?
No. Outside food or drink is not permitted at either attraction. Madame Tussauds visitors may purchase concessions once inside the attraction.

Are cameras allowed in Madame Tussauds?
Absolutely. We encourage guests to bring cameras, camera phones, and/or selfie sticks to capture memories of their visit.  Cameras are permitted in all public areas of Madame Tussauds.

Can I take large bags or luggage to Madame Tussauds?
For security reasons, large bags or luggage are not permitted to be left with Madame Tussauds staff.

Are weapons permitted in Madame Tussauds?
No, no weapons of any kind are permitted in the attraction.

How long does a visit to Madame Tussauds last?
The tour through the attraction is self-guided. It should take you approximately 60 to 90 minutes to complete your tour.

Can I take a baby stroller to Madame Tussauds?
Yes, the attraction is stroller accessible. If you prefer not to bring the stroller through the exhibit, please speak with a Madame Tussauds' hospitality host. Please note that Madame Tussauds is not responsible for any lost, unclaimed, or damaged property.

Can I take any animals or pets to Madame Tussauds?
No animals or pets are permitted into Madame Tussauds. However, we do permit Service Animals.

What are the hours of operation for Madame Tussauds?
Sunday – Thursday: 10:00 am – 7:00 pm
Friday and Saturday: 10:00 am – 8:00 pm

What is the San Francisco Dungeon?
The San Francisco Dungeon is an interactive experience unlike any other. Made up of 9 shows, 360° engaging sets, incredible actors, and even a ride, guests won’t be able to describe what they just experienced!

What is the age limit for the San Francisco Dungeon?
Due to the theatrical elements and themes involved in the attraction, the San Francisco Dungeon is recommended for children ages 10 and up. Children under the age of 16 must be accompanied by an adult at all times. Children under the age of 4 are not permitted into the attraction under any circumstances.

If at any point, you need to leave the attraction, please alert one of our actors and they will assist you.

What are the ride restrictions for the San Francisco Dungeon?
During the San Francisco Dungeon experience, guests board the Shanghai Kelly. This part of the attraction is a water ride. The following restrictions apply to this portion of the attraction:

• The ride is not wheelchair accessible.
• Guests must be a minimum of 48" tall in order to ride.
• The ride is not recommended for guests with back injuries/pain, have recently had surgery, are pregnant, or has a condition or complication that will be affected by riding the attraction.