San Francisco Skyline Sightseeing Hop-On Hop-Off Tour in San Francisco, CA

Can I change the date of my tour after purchase?
You may begin all Hop On Hop Off tours whenever you like. Other tours (except Alcatraz) are changeable with no fee if you contact us at least 24 hours before the date of departure. Alcatraz tours are not changeable.

Where do I redeem my voucher?
You can redeem your voucher at the Skyline Visitor Center: Pier 39, Level 2, Building B, San Francisco, CA 94133.

Can I purchase tickets on the bus or do I have to go all the way to the Wharf?
Yes, you may hop on at any of our designated stops and get your tickets from the driver. All of our drivers have credit card machines and are equipped to take cash or credit.

Can I present my voucher via my smartphone or tablet?
No, a paper copy of your voucher is required to provide tickets/ boarding passes.

Am I guaranteed a seat if I have a ticket?
Seating is available on a first-come first-serve basis. Bus departures are increased during peak season to accommodate increased interest, but unfortunately, seating cannot be guaranteed for any specific departure or pick up location.

Where is the stop at Union Square located?
The buses stop on the corner of Geary St and Powell St, opposite the main Macys entrance on Geary St.

I purchased my ticket online and printed it, do I still need to go to the office?
Yes, the printed copy of your booking is a voucher. You can use your voucher to initially board but we will still need to provide a time-stamped boarding pass in order for you to begin your tour.

How does Hop On Hop Off work?
Our tours are divided into four 90-minute tours of the city. Each tour has a number of Hop-On Hop-Off stop where, upon arrival, the driver/tour guide will allow you on/off the bus to experience the city. Another bus will follow the same route (10 - 60 minutes later. Please check exact times on the day you travel) that you can Hop-On and make your way to the next area of interest.

Where can I store luggage?
Knock Knock City is a daily bag and luggage storage service that has 15 local shops all around San Francisco where you can securely store your stuff at a low cost ($2/hour per bag).